Privacy Policy – Valanti

This Privacy Policy explains how Valanti (“we”, “us”, “our”) collects and uses your personal information when you visit or make a purchase from valanti.co.uk (the “Site”).

We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

We collect information that you provide directly and some basic information needed to operate our website.

Information You Provide

• Name
• Email address
• Phone number
• Shipping and billing address
• Order details
• Customer support messages

Basic Website Information

When you use our website, we may collect limited information such as:

• Pages you visit
• Time spent on the website
• Basic cookies for website functionality

2. How We Use Your Information

We use your information only for necessary business purposes, including:

• Processing and delivering your orders
• Providing customer support
• Sending order updates
• Improving our website and services
• Preventing fraud and ensuring security

3. Data Protection

We take your privacy seriously.

• Your information is stored securely
• Only authorized team members can access it
• We do not sell or misuse your personal data

4. Cookies

We use cookies only to:

• Make the website work properly
• Improve user experience
• Remember basic preferences

You can disable cookies anytime in your browser settings.

5. Sharing of Information

We only share your data when necessary to run our business, such as with:

• Payment providers
• Shipping and delivery companies
• Shopify (our store platform)

We never sell your personal information.

6. Data Retention

We keep your data only as long as needed to:

• Complete your order
• Provide customer support
• Meet legal requirements

After that, it is safely deleted or anonymised.

7. Your Rights

You have the right to:

• Access your personal data
• Correct your information
• Request deletion of your data
• Opt out of marketing emails

You can contact us anytime to exercise these rights.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies.

9. Children’s Privacy

Our website is not intended for individuals under 16, and we do not knowingly collect their data.

10. Changes to This Policy

We may update this Privacy Policy when needed. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Valanti
📧 info@valanti.co.uk
📍 UNIT A2, Toll Bar Business Park, Stacksteads, Bacup OL13 0NA, United Kingdom

✔️ Final Note

At Valanti, your privacy is respected. We only use your data to provide a smooth shopping experience and never misuse or sell your information.